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Vistara operations to and from Pune will be from the New Integrated Terminal Building (NITB) at Pune Airport, effective 13-Aug-24. Customers are advised to plan their travel accordingly.
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Account Security and Verification Email Verification
An activation link (valid for 24 hours only) has been sent to your registered email ID. Please access your email ID to complete the verification process. If you have not received the email, please write to us at contactus@clubvistara.com.
In an effort to make your account more secure, we would request you to verify your email address and mobile number to access your Club Vistara Account. Please be assured that this is a one-time requirement only.
The account security enhancements include:
- Creation of a strong password
- Verification of email address and mobile number
- Access to make changes to profile using One-Time Password (OTP)
For any concerns, write to us at contactus@clubvistara.com.
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In accordance to Club Vistara Program policy, we request you to please accept Club Vistara terms and conditions to proceed.
Note: This is a mandatory requirement as the enrolment was earlier done as a minor/child and as per our records the member is now above 18 years of age and is required to accept the Club Vistara Terms and Conditions on their behalf.
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Rescheduling tickets is nothing short of a nightmare, especially for frequent flyers with erratic schedules. Now never let rescheduling troubles keep you from pursuing your travel plans. With Vistara Direct, you can effortlessly modify or cancel your booking within 24 hours, without bearing any extra cost. Please note that all modifications or cancellations can only be done via the Vistara Customer Service Center. With Vistara Direct, book your tickets without any worry!
- This service is only applicable for bookings made on airvistara.com or on the Vistara mobile app.
- This benefit is not applicable on Complimentary tickets.
- Cancellation and change only can be done within 24 hours of booking. (For instance, for bookings made on Monday, you will be able to cancel/change the same without any fee till Tuesday midnight)
- Bookings must be made at least 7 days in advance.
- Cancellation and change can only be done by calling the Vistara Customer Service Center.
- In case of change in bookings, only the change fee will be waived off whereas the fare difference will have to be paid by the customer.
- This service is only applicable on direct flights.
- Bookings qualifying for this service will be non-re routable and non-transferrable.
- Only 1 complimentary change will be allowed in the booking.
- Vistara reserves the right to add, alter, modify, change or vary all or any of these terms and conditions or to replace wholly or in part, the above service by another service, whether similar to above service or not, or to withdraw it altogether. This can be done at any time, without prior notice.
- This service is applicable for travel within India only.
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