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Starting from November 12, all flights will be operated by Air India (subject to regulatory approvals). To book your flight, you will be redirected to airindia.com in 10 seconds.
All flight bookings beyond 11 Nov 2024, can now be made on airindia.com (subject to regulatory approvals). You can continue to use your CV Points for bookings till 11 Nov 2024. Please check the Club Vistara Migration Updates for more details
Your booking has been transferred to Air India. You can view the details of your booking on the Air India website with your booking reference and last name.
You will be redirected to airindia.com in 10 seconds.
Your booking has been transferred to Air India. You can view the details of your booking on the Air India website with your booking reference and last name.
You will be redirected to airindia.com in 10 seconds.
Starting from November 12, all flights will be operated by Air India (subject to regulatory approvals). For assistance reach out to 91 9289228888
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We are in the process of merging with Air India and that may lead to some changes in your booking and in the additional services purchased. Please refer to the Transition FAQ page to know more.
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Account Security and Verification Email Verification
An activation link (valid for 24 hours only) has been sent to your registered email ID. Please access your email ID to complete the verification process. If you have not received the email, please write to us at contactus@clubvistara.com.
In an effort to make your account more secure, we would request you to verify your email address and mobile number to access your Club Vistara Account. Please be assured that this is a one-time requirement only.
The account security enhancements include:
- Creation of a strong password
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- Access to make changes to profile using One-Time Password (OTP)
For any concerns, write to us at contactus@clubvistara.com.
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In accordance to Club Vistara Program policy, we request you to please accept Club Vistara terms and conditions to proceed.
Note: This is a mandatory requirement as the enrolment was earlier done as a minor/child and as per our records the member is now above 18 years of age and is required to accept the Club Vistara Terms and Conditions on their behalf.
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Airport Information
We ensure your trip is hassle-free, right from the start. From airport facilities to contact information, find out everything you need to know about the airports we operate from.
Bangkok
Airport Address:
Suvarnabhumi Airport
999 Moo 1 Bangna - Trad Road Km 15 Rachathewa,
Bang Phli Samut Prakan 10540, Thailand
Airport Contact Information: +66 2132 1888, +66 2132 1111 2
Lounge: Air France - KLM SkyLounge
Bangkok Suvarnabhumi Airport, International Concourse F
Airside - International Departures. Concourse F, Level 3, Departure Level, near Gate F2 (West Side).
Terminal Information:
Vistara operates from the International Terminal. Passengers travelling to Delhi can proceed to Entrance 7, check-in row P while those travelling to Mumbai can proceed to row Q (Q06 - Q10).
Lost and Found:
For lost baggage, please visit the lost baggage tracking service counter on Level 4 in the Departures Hall between gates 5 and 6 or e-mail on baggage.services@airportthai.co.th.
Delhi
Airport Address:
Indira Gandhi International Airport,
New Udaan Bhawan, New Delhi
Airport Contact Information: +91 011 61234567
Terminal Information:
Vistara operates from Terminal 3
Lounge: Encalm Lounge
Mezzanine Level, Domestic departures, Terminal 3, IGI Airport, New Delhi 110037
Business Class customers, Club Vistara Platinum and Gold members enjoy complimentary lounge access when travelling with us within India.
Lost and Found:
For lost property onboard, please email: LostProperty.dial@gmrgroup.in
Dubai
Airport Address:
Dubai International Airport
Terminal 1, Airport Road, Dubai
Airport Contact Information: +971 4 224 5555
Lounge: Ahlan Lounge
Located at Concourse D above the departure gates
Timing: 24 hours. Maximum stay of 4 hours + additional hours with extra charges of AED 25+5% VAT per person per hour
Terminal Information:
Vistara will operate from Terminal 1 effective 25-June-21.
Customers may need a Visa to exit the airport and transfer to the next terminal or show necessary documentation for inter-terminal transfer service.
We recommend checking for updates on specific transfer requirements for ease of travel.
Lost & Found contact information:
For lost baggage, please contact: +971 4504 4594
Mumbai
Airport Address:
Chhatrapati Shivaji Maharaj International Airport
Santacruz, Andheri
Mumbai
Airport Contact Information: +91 22 66851010
Lounge:
GVK Lounge and Loyalty Lounge (lounge access card holders)
Located in Terminal 2 on Level 3
Opening hours: 24 hours
AMEX Lounge (American Express card holders)
Located in Terminal 2 on Level 3
Opening hours: 24 hours
Terminal Information:
Vistara operates from Terminal 2. For check-in, customers can proceed to Gate-4, Row-G
Lost and Found:
For lost baggage, please write to bom.mhb@airvistara.com
Singapore
Airport Address:
Singapore Changi Airport
70 Airport Boulevard, Singapore
Airport Contact Information: +65 6884 7992
Lounge: SATS Premier Lounge
Located on Level 3 in Departures, next to SQ Silver Kris Lounge and opposite DBS Lounge
Opening hours: 24 hours
Terminal Information:
Vistara operates from Terminal 2. Passengers can proceed to Row 12 for check-in.
Lost & Found information:
For lost baggage, please contact SATS Lost and Found, Terminal 2 on +65 65974500
Timing: 07:00 till 23:00 hours
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